TruaScore.com Terms of Service

We are Trua, a product of Endera Systems, LLC (“Endera”). You are a user of the Trua Website, http://www.truascore.com and subdomains (“the Site”) which contains information (“Information”), collectively the Services (“Services). You agree to these Terms of Service (“Terms”) by accessing the Services. If you do not agree, do not access the Site or Information

What do these Terms of Service cover?

These Terms of Service cover http://www.truascore.com and subdomains operated by Endera Systems, LLC (“Endera”).

We may:

We may collect information about you, which we use solely for the purposes of providing the Services to you and communications with you as requested by you. We do not sell your information. See our Privacy Policies for additional information about how we treat your information.

We will:

We will own all the Information (this does not refer to your personal information). You won’t. That includes any feedback or ideas you give us.

What does the Site offer?

The Site provides Information to learn about Trua and the TruaScore, an easy and objectively verified way for an individual (“Owner”) to present their credibility via Trua’s TruaScore web-based application (“Application”), to another person or business (“Evaluator”). The Site allows you to enter information about yourself, such as name and/or email address, to obtain more information and to access the Application. 

What can I do if I have issues?

If you have any issues with the Services, You can contact us at support@truascore.com and our customer service team will work with you to address your issue.

What if you cannot resolve my issue?

We are not going to sue each other. If we can’t settle a dispute regarding your score or any other issue, instead of filing an action, we will submit the dispute to American Arbitration Association (AAA) to be heard under their Consumer Arbitration Rules. If for any reason, AAA won’t hear the case, we will pick another arbitrator per 9 U.S. Code § 5.

What does arbitration mean?

No jury, no judge. The arbitrator will decide everything about this dispute, applying these Terms. The arbitrator shall also determine any question as to whether any dispute or issue is subject to arbitration.

Could I bring a class action?

No, in the event of a dispute, you agree to only sue us individually, 1-on-1. You waive any right to bring a class action, mass action, collective action, or to use joinder to sue with other parties.

Could I sue Trua for any type of damage?

No, in the event of a dispute, you agree to sue only for proven, actual, out-of-pocket damages. You won’t seek any other types of damages, including consequential damages, the “benefit of the bargain,” statutory damages (to the extent subject to waiver), special damages, presumed damages, and nominal damages.

Is there a limit on the actual damages I can recover?

Yes, in the event of a dispute your proven, actual, out-of-pocket damages are limited to $100.00.

Are there any exceptions to arbitration?

Disputes that can be fully resolved in small claims court need not be submitted to arbitration.

What law is applicable?

Except as otherwise required by applicable law, the terms and the resolution of any disputes shall be governed by and construed in accordance with the laws of the state of Virginia without regard to its conflict of laws principles.

Will you change these Terms of Use?

We can. We will post changes here. If you keep accessing the Site, you agree to the new Terms.

How can I get in touch?

For support, e-mail us at support@truascore.com. For general interest information, e-mail us at info@truascore.com. For businesses interested in using the Services, enter contact information in the form on the truascore.com site or e-mail us at sales@truascore.com.